Terms of Use

Terms of Use for Getbike.my

Welcome to Getbike.my, the leading online marketplace for motorcycles in Malaysia. By accessing and using our website, you agree to be bound by the following terms of use. Please read them carefully before you proceed.

1. Services

  • We provide a platform that allows users to buy, sell, and finance motorcycles online. We also have our own bike listings and financing options for the buyers who purchase the motorcycles from us. The fulfilment of the motorbike for the buyer who purchased from us will be done by our network of vendor partners nationwide.
  • We are a party to the transaction between the buyers and sellers only when we act as a seller or a financing service provider. We do not own, control, or endorse any of the motorcycles, sellers, buyers, or service providers that are listed or featured on our website, except for our own listings. We do not guarantee the quality, safety, legality, or availability of any of the motorcycles, sellers, buyers, or service providers that are listed or featured on our website, except for our own listings. We are not responsible for any loss or damage that may arise from your use of our website or your interaction with other users or service providers, except for our own listings.
  • We reserve the right to modify, suspend, or terminate any of our services at any time without prior notice. We also reserve the right to limit or restrict your access or use of our website or any of our services at our sole discretion.

2. User Conduct

  • You must be at least 18 years old and have the legal capacity to enter into a contract to access and use our website.
  • You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account. You must notify us immediately if you suspect any unauthorized access or use of your account.
  • You must not use our website for any unlawful, fraudulent, or malicious purpose, or in any way that may harm or interfere with the operation of our website or the rights of other users.
  • You must not post, upload, transmit, or distribute any content that is illegal, offensive, abusive, defamatory, obscene, or infringes the intellectual property rights of others.
  • You must not copy, modify, reproduce, or distribute any part of our website without our prior written consent.

3. User Content

  • You retain ownership of any content that you post, upload, transmit, or distribute on our website, such as advertisements, reviews, comments, messages, photos, videos, etc. However, by doing so, you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display your content on our website or any other media for any purpose related to our services.
  • You represent and warrant that you have the right and authority to post, upload, transmit, or distribute your content on our website; that your content does not violate any laws or infringe any rights of others; and that your content is accurate, complete, and truthful.
  • You acknowledge and agree that we have the right but not the obligation to monitor, review, edit, remove, or disable access to any content that you or other users post, upload, transmit, or distribute on our website. We are not responsible for any content that you or other users post, upload, transmit, or distribute on our website. We do not endorse or guarantee the opinions, views, advice, or recommendations expressed by you or other users on our website.

4. Transactions and Payments

  • If you are a buyer who purchases a motorcycle from our own listing through our website, you agree to pay the full purchase price and any applicable fees or charges as specified on our website. You also agree to provide us with valid and updated payment information and authorize us to charge your payment method for the amount due.
  • If you are a buyer who purchases a motorcycle from another seller through our website, you agree to pay the seller directly according to the terms and conditions agreed upon between you and the seller. We are not involved in the payment process between you and the seller. We are not liable for any loss or damage that may arise from your failure to pay the seller or from any dispute between you and the seller regarding the payment.
  • If you are a seller who sells a motorcycle through our website, you agree to provide accurate and complete information about the motorcycle and its price. You also agree to comply with all applicable laws and regulations regarding the sale of the motorcycle. You are solely responsible for collecting and remitting any taxes that may apply to the sale of the motorcycle.
  • If you are a user who uses our financing service for purchasing a motorcycle through our website, you agree to provide us with valid and updated personal and financial information and authorize us to verify your creditworthiness and eligibility for financing. You also agree to read and accept the terms and conditions of the financing agreement before you sign it. You are responsible for fulfilling your obligations and paying any fees or charges associated with the financing service.
  • If you are a user who uses our fulfilment service for purchasing a motorcycle through our website, you agree to provide us with valid and updated delivery information and authorize us to arrange for the delivery of the motorcycle to your specified address. You also agree to inspect the motorcycle upon delivery and report any defects or damages within 24 hours. You are responsible for paying any fees or charges associated with the delivery service.

5. Disclaimer and Limitation of Liability

  • We provide our website and services on an “as is” and “as available” basis. We do not warrant that our website or services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, timeliness, or quality of any content or information on our website or services.
  • To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, title, or compatibility.
  • To the fullest extent permitted by law, we exclude all liability for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages that may arise from your access or use of our website or services; your reliance on any content or information on our website or services; your interaction with other users or service providers; or your negligence or misconduct.

6. Indemnity

  • You agree to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, costs, expenses (including legal fees), arising out of or in connection with your access or use of our website or services; your breach of these terms of use; your violation of any rights of others; or your negligence or misconduct.

7. Modification

  • We may modify these terms of use at any time without prior notice. You are advised to review these terms of use periodically to ensure that you are aware of any changes. Your continued access or use of our website or services after any modification constitutes your acceptance of the modified terms of use.

8. Governing Law and Jurisdiction

  • These terms of use are governed by and construed in accordance with the laws of Malaysia. You agree to submit to the exclusive jurisdiction of the courts of Malaysia for any dispute arising out of or in connection with these terms of use or our website or services.

9. Contact Us

  • If you have any questions, comments, or complaints about these terms of use or our website or services, please contact us at [email protected]. We will respond to you as soon as possible.